{"id":105633,"date":"2024-04-12T01:46:00","date_gmt":"2024-04-12T01:46:00","guid":{"rendered":"https:\/\/arielle.com.au\/?p=105633"},"modified":"2026-04-17T00:21:14","modified_gmt":"2026-04-17T00:21:14","slug":"zen-space-desks-review","status":"publish","type":"post","link":"https:\/\/arielle.com.au\/zen-space-desks-review\/","title":{"rendered":"Zen Space Desks Review: Why Did The Company Close?"},"content":{"rendered":"<span class=\"span-reading-time rt-reading-time\" style=\"display: block;\"><span class=\"rt-label rt-prefix\">Reading Time: <\/span> <span class=\"rt-time\"> 5<\/span> <span class=\"rt-label rt-postfix\">minutes<\/span><\/span>\n<p>The rebranding on Zen Space Desks to Stando in 2024 caused significant confusion for customers of the standing desk manufacturer.<\/p>\n\n\n\n<p>With online speculation that Zen Space Desks had gone out of business or pulled an exit scam \u2014 many people were worried about being able to claim against their warranty, source replacement parts or fix technical issues with their desks.<\/p>\n\n\n\n<div class=\"indent-wrapper\"><div class=\"indented-text\"><span>My investigation has uncovered what actually happened to Zen Space Desks, how the rebrand to Stando affects warranties, and how the two company\u2019s offerings differ.<\/span><\/div><\/div>\n\n\n\n<p><strong>(Related: <a href=\"https:\/\/arielle.com.au\/10-must-have-standing-desk-features\/\">10 Must-Have Standing Desk Features You Need<\/a>).<\/strong><\/p>\n\n\n\n<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>What Happened To Zen Space Desks?<\/strong><\/h2>\n\n\n\n<p>Zen Space Desks started in 2016 in Brisbane, founded by Lewis Back, who is the company\u2019s Managing Director.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"381\" src=\"https:\/\/arielle.com.au\/wp-content\/uploads\/2024\/08\/standing-desks-for-australians-1024x381.jpg\" alt=\"\" class=\"wp-image-105822\" srcset=\"https:\/\/arielle.com.au\/wp-content\/uploads\/2024\/08\/standing-desks-for-australians-1024x381.jpg 1024w, https:\/\/arielle.com.au\/wp-content\/uploads\/2024\/08\/standing-desks-for-australians-300x112.jpg 300w, https:\/\/arielle.com.au\/wp-content\/uploads\/2024\/08\/standing-desks-for-australians-768x286.jpg 768w, https:\/\/arielle.com.au\/wp-content\/uploads\/2024\/08\/standing-desks-for-australians.jpg 1500w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>On the current Stando website \u2018About us\u2019 page, Lewis has penned an introductory message explaining his journey from QUT business student to standing desk business owner, selling direct to market. <\/p>\n\n\n\n<p>He describes a growing business that was able to move into commercial sales and capitalise on the COVID-19 move to remote work by &#8220;supplying tens of thousands of staff working from home\u201d.<\/p>\n\n\n\n<p><strong>(Related: <a href=\"https:\/\/arielle.com.au\/9am-robin-pro-standing-desk-review\/\">9am Robin Pro Standing Desk Review<\/a>).<\/strong><\/p>\n\n\n\n<p>Going by customer reviews online, the second half of 2023 saw the company experience a number of supply issues that led to delays, poor communication, and cancelled orders.<\/p>\n\n\n\n<p>One reviewer wrote in September \u201823: <\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"279\" src=\"https:\/\/arielle.com.au\/wp-content\/uploads\/2024\/08\/zen-space-standing-desks-1024x279.jpg\" alt=\"\" class=\"wp-image-105820\" srcset=\"https:\/\/arielle.com.au\/wp-content\/uploads\/2024\/08\/zen-space-standing-desks-1024x279.jpg 1024w, https:\/\/arielle.com.au\/wp-content\/uploads\/2024\/08\/zen-space-standing-desks-300x82.jpg 300w, https:\/\/arielle.com.au\/wp-content\/uploads\/2024\/08\/zen-space-standing-desks-768x209.jpg 768w, https:\/\/arielle.com.au\/wp-content\/uploads\/2024\/08\/zen-space-standing-desks.jpg 1500w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>Then, in early 2024, there was a mysterious period of non-communication \u2014 when the Zen Space Desks website went dark and emails weren\u2019t being answered.<\/p>\n\n\n\n<div class=\"indent-wrapper\"><div class=\"indented-text\"><span><em>Customers were understandably annoyed and upset, fearing the business may have collapsed.<\/em><\/span><\/div><\/div>\n\n\n\n<p>It seems many were left unable to get support, repairs or refunds. <\/p>\n\n\n\n<p>One Reddit user posted in April that they were:<\/p>\n\n\n\n<div class=\"indent-wrapper\"><div class=\"indented-text\"><span> \u201cEffectively left with a non-functioning desk due to poor timing between their delivery of the desk, and their disappearance.\u201d <\/span><\/div><\/div>\n\n\n\n<p>The user claims to have contacted NSW Fair Trading, who were also unable to reach anyone from the company.<\/p>\n\n\n\n<p>It turns out, the business still lives, and has been operating again under the Stando name since June 2024. <\/p>\n\n\n\n<div class=\"wp-block-create-block-tip-block tip-wrapper\"><div class=\"row\"><div class=\"col-md-12\"><div class=\"card-wrapper\"><div class=\"card-title\"><div class=\"icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M7.5 14.33a5 5 0 1 1 5 0v4.17h-5v-4.17Zm4.25-1.3-.75.44V17H9v-3.53l-.75-.44a3.5 3.5 0 1 1 3.5 0Z\" fill=\"#656E83\"><\/path><path d=\"M9.25 1v2h1.5V1h-1.5ZM5.53 4.47l-1.5-1.5-1.06 1.06 1.5 1.5 1.06-1.06ZM15.53 5.53l1.5-1.5-1.06-1.06-1.5 1.5 1.06 1.06ZM1 10.75h2v-1.5H1v1.5ZM17 10.75h2v-1.5h-2v1.5Z\" fill=\"#656E83\"><\/path><\/svg><\/div><h3 placeholder=\"Tip Title Goes Here\">Important!<\/h3><\/div><div class=\"card-content\"><p placeholder=\"Tip Content Goes Here\">Stando doesn\u2019t rank in our list of the <a href=\"https:\/\/arielle.com.au\/best-standing-desk-australia\/\"><strong>Top 15 Best Standing Desks In Australia<\/strong><\/a>, but there are a multitude of options on the market.\u00a0<\/p><\/div><\/div><\/div><\/div><\/div>\n\n\n\n<p>In his \u2018About us\u2019 message on the Stando site, founder Lewis Back doesn\u2019t provide any explanation for the transition to Stando, or the months of radio silence customers experienced.<\/p>\n\n\n\n<p>But the good news is that Stando has committed to providing warranty support for Zen Space Desks customers.<\/p>\n\n\n\n<p><strong>(Related: <a href=\"https:\/\/arielle.com.au\/updown-desk-review\/\">UpDown Standing Desk Review: Why It&#8217;s Still #1<\/a>).<\/strong><\/p>\n\n\n\n<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Are Zen Space Desks And Stando The Same Company?<\/strong><\/h2>\n\n\n\n<p>Zen Space Desks and Stando are not the same entity, although it appears the same people may run the companies. According to the Australian Government ABN details available online:<\/p>\n\n\n\n<div class=\"arrow-wrapper\"><div class=\"arrow-list\"><ul><li><strong>Stando<\/strong> is a business name that was first registered in May 2024, associated with a private company called Zen Pro Pty Ltd, which has been registered since 2022.<\/li><li><strong>Zen Space Desks<\/strong> Pty Ltd is a private company registered under a different ABN, active since 2016.<\/li><\/ul><\/div><\/div>\n\n\n\n<p><strong>(Related: <a href=\"https:\/\/arielle.com.au\/steelcase-migration-standing-desk-review\/\">Steelcase Migration SE Pro Standing Desk Review<\/a>).<\/strong><\/p>\n\n\n\n<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>How Can Zen Space Desk Customers Make A Warranty Claim?<\/strong><\/h2>\n\n\n\n<p>Zen Space Desks and Stando both offer a 10-year warranty on their desks, chairs and most accessories, which covers defects in materials, workmanship and function. <\/p>\n\n\n\n<div class=\"wp-block-create-block-tip-block tip-wrapper\"><div class=\"row\"><div class=\"col-md-12\"><div class=\"card-wrapper\"><div class=\"card-title\"><div class=\"icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M7.5 14.33a5 5 0 1 1 5 0v4.17h-5v-4.17Zm4.25-1.3-.75.44V17H9v-3.53l-.75-.44a3.5 3.5 0 1 1 3.5 0Z\" fill=\"#656E83\"><\/path><path d=\"M9.25 1v2h1.5V1h-1.5ZM5.53 4.47l-1.5-1.5-1.06 1.06 1.5 1.5 1.06-1.06ZM15.53 5.53l1.5-1.5-1.06-1.06-1.5 1.5 1.06 1.06ZM1 10.75h2v-1.5H1v1.5ZM17 10.75h2v-1.5h-2v1.5Z\" fill=\"#656E83\"><\/path><\/svg><\/div><h3 placeholder=\"Tip Title Goes Here\">Important!<\/h3><\/div><div class=\"card-content\"><p placeholder=\"Tip Content Goes Here\">You can get help from Stando if you bought a Zen Space Desk and it now has a defect.<\/p><\/div><\/div><\/div><\/div><\/div>\n\n\n\n<p>On Stando\u2019s \u2018Warranty\u2019 page, in relation to Zen Space Desk warranties the company states: <\/p>\n\n\n\n<div class=\"indent-wrapper\"><div class=\"indented-text\"><span>\u201cWe will do our best to assist you as quickly as possible and understand that you have have already waited some time to have this issue attended to.\u201d<\/span><\/div><\/div>\n\n\n\n<p>Here\u2019s the process to follow:<\/p>\n\n\n\n<div class=\"arrow-wrapper\"><div class=\"arrow-list\"><ul><li><strong>Gather<\/strong> your order number, receipt number, or delivery receipt details and the name that your Zen Space Desks product was purchased under.<\/li><li><strong>Share<\/strong> these details via email to <a href=\"mailto:zensupport@stando.com.au\">zensupport@stando.com.au<\/a> with an explanation of your problem. Apparently, you won\u2019t have luck over the phone or via live chat.<\/li><li><strong>You<\/strong> may have to pay a $40 fee for handing and freight even if you\u2019re eligible to receive free replacement parts covered under warranty.<\/li><\/ul><\/div><\/div>\n\n\n\n<p>Stando suggests that many technical issues can be solved with a <a href=\"https:\/\/www.youtube.com\/watch?v=zi5N17G6dr4\">desk reset<\/a>, and encourages people to try it before reaching out.<\/p>\n\n\n\n<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>How Do Stando\u2019s Desks Compare To Zen Space Desks?<\/strong><\/h2>\n\n\n\n<p>While the Zen Space Desk name is no longer used, are Stando&#8217;s products the same, and how do they rate in terms of quality and value for money?<\/p>\n\n\n\n<p>As you\u2019d expect from what is essentially a re-brand, the available products haven\u2019t significantly changed, but here are the main differences:<\/p>\n\n\n\n<div class=\"arrow-wrapper\"><div class=\"arrow-list\"><ul><li><strong>New product labels.<\/strong> Stando retains the \u2018professional\u2019 and \u2018executive&#8217; series products that Zen Space Desks sold \u2014 but instead of Zen Pro, it\u2019s now the Stando Pro, and instead of the Zen Executive L Shape Desk, its the Stando Exec L Shape.<\/li><li><strong>Same appealing desktop<\/strong> finishes are available including bamboo, natural rubberwood and walnut stain rubberwood. That\u2019s in addition to the standard black and white.<\/li><li><strong>Streamlined range<\/strong> of desks, chairs, monitor arms and accessories available. Stando seems to have reduced its number of offerings and doesn\u2019t market any of its desks as \u2018gaming\u2019 desks like the Zen Space Desks site did.<\/li><li><strong>A new offering<\/strong> in the form of the Stando \u2018Ultra\u2019 with slight differences to Pro such as a higher height (130cm compared to Pro\u2019s 125cm) and larger lifting capacity (up to 150kg compared to 140kg for Pro), integrated 1Plug cable management accessory and a simpler set-up.\u00a0<\/li><\/ul><\/div><\/div>\n\n\n\n<p>Comparable to Zen Space Desks, Stando\u2019s desks and frames range in price from $750 to $1700.<\/p>\n\n\n\n<p>Stando retains the option to buy the frame only, enabling you to add your own custom-sized desktop in your choice of material. You can also request a quote for a custom-sized desktop provided by Stando.<\/p>\n\n\n\n<p><a href=\"https:\/\/arielle.com.au\/updown-klik-standing-desk-review\/\"><strong>(Related: UpDown KLIK Standing Desk: Best Standing Desk In Australia?)<\/strong><\/a><\/p>\n\n\n\n<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>How Do Customers Rate Stando \/ Zen Space Standing Desks?<\/strong><\/h2>\n\n\n\n<p>Zen\/Stando has an average 4.5 rating on Google reviews, and a 2.8 rating on ProductReview.com.au with a string of low ratings in the past 6-10 months around delivery delays.<\/p>\n\n\n\n<p>Positive Stando and Zen Space Desks reviews online describe the company\u2019s standing desks as:<\/p>\n\n\n\n<div class=\"arrow-wrapper\"><div class=\"arrow-list\"><ul><li><strong>High quality: <\/strong>Reviewers praise the desk\u2019s quality, say it was better than expected and well-made.<\/li><li><strong>Sturdy: <\/strong>People tend to use terms like \u2018sturdy\u2019, \u2018stable\u2019, \u2019solid\u2019, \u2018heavy\u2019, \u2018strong\u2019 and are happy with the lack of wobble.<\/li><li><strong>Easy to assemble:<\/strong> Generally, people say set-up is manageable, although there\u2019s some manual dexterity required.<\/li><\/ul><\/div><\/div>\n\n\n\n<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Stando No Longer Aimed At Consumer Market?<\/strong><\/h2>\n\n\n\n<p>While Stando is primarily a marketing makeover for Zen Space Desks, it\u2019s clear there was a glitch in how the transition was handled, leading to customer confusion. <\/p>\n\n\n\n<p>What went on behind the scenes remains unclear, but this might offer a clue \u2014 the new website states the company\u2019s \u201ccore emphasis\u201d is supplying desks to business\/enterprise clients, rather than individual consumers.<\/p>\n\n\n\n<p>Could adapting its operating model and go-to-market to cater to larger clients have contributed to Stando\u2019s poor communication with individual consumers and consolidated product range? <\/p>\n\n\n\n<p>In any case, they continue to sell a decent standing desk via their website and have a process in place to honour warranty issues experienced by former Zen customers.<\/p>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>Steven<\/p>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n","protected":false},"excerpt":{"rendered":"<p><span class=\"span-reading-time rt-reading-time\" style=\"display: block;\"><span class=\"rt-label rt-prefix\">Reading Time: <\/span> <span class=\"rt-time\"> 5<\/span> <span class=\"rt-label rt-postfix\">minutes<\/span><\/span>The rebranding on Zen Space Desks to Stando in 2024 caused significant confusion for customers of the standing desk manufacturer.<\/p>\n","protected":false},"author":3,"featured_media":105818,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"_uag_custom_page_level_css":"","_lmt_disableupdate":"","_lmt_disable":"","footnotes":""},"categories":[285,276],"tags":[],"class_list":["post-105633","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-human-factors-and-ergonomics","category-office-space"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.0 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Zen Space Desks Review: Why Did The Company Close?<\/title>\n<meta name=\"description\" content=\"Learn about what happened to Australian standing desk company Zen Space Desks and how warranties will be handled under the new brand Stando.\" \/>\n<meta name=\"robots\" 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