{"id":108608,"date":"2025-07-14T00:42:00","date_gmt":"2025-07-14T00:42:00","guid":{"rendered":"https:\/\/arielle.com.au\/?p=108608"},"modified":"2025-10-20T06:28:07","modified_gmt":"2025-10-20T06:28:07","slug":"problem-solving-skills-resume","status":"publish","type":"post","link":"https:\/\/arielle.com.au\/problem-solving-skills-resume\/","title":{"rendered":"Showcase Strong Problem Solving Skills On Your Resume (With Examples)"},"content":{"rendered":"<span class=\"span-reading-time rt-reading-time\" style=\"display: block;\"><span class=\"rt-label rt-prefix\">Reading Time: <\/span> <span class=\"rt-time\"> 5<\/span> <span class=\"rt-label rt-postfix\">minutes<\/span><\/span>\n<p>Executives, team leaders, project managers and technical specialists are some of the main roles where you\u2019ll be expected to handle issues or conflicts that arise \u2014 both day-to-day and through strategic programs of work.<\/p>\n\n\n\n<p>Need additional help to make your resume shine? Consider using our:<\/p>\n\n\n\n<div class=\"arrow-wrapper\"><div class=\"arrow-list\"><ul><li><a href=\"https:\/\/arielle.com.au\/recommends\/resume-io\/\"><strong>Recommended\u00a0free <\/strong>resume builder<\/a>, if you\u2019re on a budget.<\/li><li><a href=\"https:\/\/arielle.com.au\/resume-writing-services\/\"><strong>Premium<\/strong>\u00a0<strong>resume <\/strong>writing service<\/a>, if you\u2019re a mid-career professional.<\/li><li><a href=\"https:\/\/arielle.com.au\/resume-writing-services\/\"><strong>Executive\u00a0resum<\/strong>e writing service<\/a>, if you\u2019re a senior leader.<\/li><\/ul><\/div><\/div>\n\n\n\n<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>What Problem Solving Skills Are Recruiters Looking For?<\/strong><\/h2>\n\n\n\n<p>Here\u2019s what great problem-solving in a business environment looks like:<\/p>\n\n\n\n<div class=\"arrow-wrapper\"><div class=\"arrow-list\"><ul><li><strong>Cleverly spotting <\/strong>issues or correctly diagnosing the problems to solve. Lazy minds fall back on tried and true approaches and assumptions, and may not even realise the status quo is stifling business growth or improvement.<\/li><li><strong>Wisely prioritising<\/strong> problems to work on. Does it actually fall within the team\/company\u2019s remit, do you have the authority and resources needed to tackle it, and will solving it actually move the business closer to its goals?<\/li><li><strong>Genuinely considering<\/strong> a wide range of options, data and viewpoints \u2014 not just jumping to a solution that\u2019s worked in the past, or relying on industry \u2018best practice\u2019. Reviewing and analysing information also lets novel ideas emerge.<\/li><li><strong>Confidently making decisions<\/strong> in a timely way, combined with the courage and capability to take action, communicate what\u2019s happening and generate support for the steps required to improve a situation.<\/li><li><strong>Creating good conditions<\/strong> for problem solving to occur. This includes processes to collect and analyse feedback, breaking down communication silos and encouraging brainstorming and innovation.<\/li><\/ul><\/div><\/div>\n\n\n\n<p>Analytical skills go hand-in-hand with problem solving. Both involve using and interpreting relevant information to get to the bottom of a situation, and making well-reasoned decisions.<\/p>\n\n\n\n<p><strong>(Related: <a href=\"https:\/\/arielle.com.au\/about-me-in-resume\/\">What To Write In The &#8220;About Me&#8221; Section Of Resume<\/a>).<\/strong><\/p>\n\n\n\n<p>Entrepreneur <a href=\"https:\/\/www.linkedin.com\/pulse\/how-effective-leaders-solve-problems-john-rampton\/?trackingId=VMse2igCQKeGtOvU8LpQ2w==\">John Rampton, said<\/a> an important characteristic of effective leaders is their ability to focus on the long-term implications of problems, pay attention to warning signs, and act pre-emptively fix things.<\/p>\n\n\n\n<div class=\"indent-wrapper\"><div class=\"indented-text\"><span><em>\u201cFor instance, you could purchase all new computers for your team every couple of years before they breakdown,\u201d Rampton said.<\/em><\/span><\/div><\/div>\n\n\n\n<div class=\"wp-block-create-block-tip-block tip-wrapper\"><div class=\"row\"><div class=\"col-md-12\"><div class=\"card-wrapper\"><div class=\"card-title\"><div class=\"icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M7.5 14.33a5 5 0 1 1 5 0v4.17h-5v-4.17Zm4.25-1.3-.75.44V17H9v-3.53l-.75-.44a3.5 3.5 0 1 1 3.5 0Z\" fill=\"#656E83\"><\/path><path d=\"M9.25 1v2h1.5V1h-1.5ZM5.53 4.47l-1.5-1.5-1.06 1.06 1.5 1.5 1.06-1.06ZM15.53 5.53l1.5-1.5-1.06-1.06-1.5 1.5 1.06 1.06ZM1 10.75h2v-1.5H1v1.5ZM17 10.75h2v-1.5h-2v1.5Z\" fill=\"#656E83\"><\/path><\/svg><\/div><h3 placeholder=\"Tip Title Goes Here\">Important!<\/h3><\/div><div class=\"card-content\"><p placeholder=\"Tip Content Goes Here\">Problem-solving is considered a soft skill. Recruiters that mention problem-solving are likely looking for a naturally curious, tenacious and creative person.<\/p><\/div><\/div><\/div><\/div><\/div>\n\n\n\n<p>Your interpersonal skills are also important to highlight \u2014 relationship-building makes a big difference to how well you can work through problems in collaboration with others. <\/p>\n\n\n\n<p>This includes cross-functional teams and key stakeholders that might be impacted.<\/p>\n\n\n\n<p><strong>(Related: <a href=\"https:\/\/arielle.com.au\/stakeholder-management-skills-resume\/\">How To Showcase Stakeholder Management Skills On Your Resume<\/a>.)<\/strong><\/p>\n\n\n\n<p>Soft skills to emphasise when talking about problem-solving on your resume include:<\/p>\n\n\n\n<div class=\"arrow-wrapper\"><div class=\"arrow-list\"><ul><li><strong>Communication<\/strong> skills<\/li><li><a href=\"https:\/\/arielle.com.au\/detail-oriented-on-resume\/\"><strong>Attention<\/strong> to detail<\/a><\/li><li><a href=\"https:\/\/arielle.com.au\/analytical-skills-on-resume\/\"><strong>Critical thinking<\/strong> skills<\/a><\/li><li><a href=\"https:\/\/arielle.com.au\/resume-leadership-skills\/\"><strong>Leadership <\/strong>skills<\/a><\/li><li><a href=\"https:\/\/arielle.com.au\/team-management-skills-resume\/\"><strong>Team<\/strong> management<\/a><\/li><li><strong>Adaptability \/ <\/strong>flexibility<\/li><li><strong>Innovation \/ <\/strong>creativity<\/li><li><strong>Growth<\/strong> mindset<\/li><li><strong>Teamwork \/<\/strong> collaboration<\/li><li><strong>Empathy \/ <\/strong><a href=\"https:\/\/arielle.com.au\/emotional-intelligence-in-the-workplace\/\">EQ<\/a><\/li><li><strong>Negotiation \/<\/strong> conflict resolution<\/li><li><strong>Active<\/strong> listening<\/li><li><strong>Self-motivation \/<\/strong> initiative<\/li><li><strong>Resilience <\/strong>\/ grit<\/li><\/ul><\/div><\/div>\n\n\n\n<p>Your hard skills do come into play \u2014 for instance, data analytics or the ability to use certain software to gather data or implement changes.<\/p>\n\n\n\n<p>Knowledge of certain industry standards\/methodologies, or technical certifications, may also be key if they relate to the kinds of problems the employer needs you to solve.<\/p>\n\n\n\n<p><strong>(Related: <a href=\"https:\/\/arielle.com.au\/cover-letter-template-australia\/\">Best Cover Letter Templates For Australia<\/a>).<\/strong><\/p>\n\n\n\n<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>How To Describe Problem-Solving Skills On Your Resume.<\/strong><\/h2>\n\n\n\n<p>Just because you once held a role with responsibilities related to finding solutions to problems, it doesn\u2019t mean you were good at it.<\/p>\n\n\n\n<div class=\"indent-wrapper\"><div class=\"indented-text\"><span><em>Recruiters and hiring managers know this. They want to be convinced that you\u2019re competent, and the only way to do so is with evidence.<\/em><\/span><\/div><\/div>\n\n\n\n<p>What was the impact of your work? How did your contributions or decisions change the organisation for the better?<\/p>\n\n\n\n<p><strong>(Related: <\/strong><a href=\"https:\/\/arielle.com.au\/how-to-start-a-resume\/\"><strong>How To Start Writing Your Resume).<\/strong><\/a><\/p>\n\n\n\n<p>Include the following three elements in your sentence structure to effectively describe your problem-solving achievements:<\/p>\n\n\n\n<div class=\"arrow-wrapper\"><div class=\"arrow-list\"><ul><li><strong>Positive impact<\/strong> you made.<\/li><li><strong>Evidence<\/strong> in the form of stat \/ $ figure \/ result.<\/li><li><strong>Your problem-solving approach<\/strong> or analytical process.<\/li><\/ul><\/div><\/div>\n\n\n\n<div class=\"wp-block-create-block-tip-block tip-wrapper\"><div class=\"row\"><div class=\"col-md-12\"><div class=\"card-wrapper\"><div class=\"card-title\"><div class=\"icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M7.5 14.33a5 5 0 1 1 5 0v4.17h-5v-4.17Zm4.25-1.3-.75.44V17H9v-3.53l-.75-.44a3.5 3.5 0 1 1 3.5 0Z\" fill=\"#656E83\"><\/path><path d=\"M9.25 1v2h1.5V1h-1.5ZM5.53 4.47l-1.5-1.5-1.06 1.06 1.5 1.5 1.06-1.06ZM15.53 5.53l1.5-1.5-1.06-1.06-1.5 1.5 1.06 1.06ZM1 10.75h2v-1.5H1v1.5ZM17 10.75h2v-1.5h-2v1.5Z\" fill=\"#656E83\"><\/path><\/svg><\/div><h3 placeholder=\"Tip Title Goes Here\">Important!<\/h3><\/div><div class=\"card-content\"><p placeholder=\"Tip Content Goes Here\">You can mix up the order of these elements depending on the achievement you\u2019re describing but always try to lead with a punchy action verb, like \u2018achieved\u2019, \u2018designed\u2019, \u2018led\u2019, or \u2018delivered\u2019.<\/p><\/div><\/div><\/div><\/div><\/div>\n\n\n\n<p>Here\u2019s an example:<\/p>\n\n\n\n<div class=\"indent-wrapper\"><div class=\"indented-text\"><span><em>Increased sign-ups for the loyalty program by 35% in six months by leading a redesign of points of friction in the landing page and web form.\u00a0<\/em><\/span><\/div><\/div>\n\n\n\n<p>It pays to provide context that helps hiring managers understand why the problem was critical or especially difficult to solve. The example above could be rewritten as follows:<\/p>\n\n\n\n<div class=\"indent-wrapper\"><div class=\"indented-text\"><span><em>Increased sign-ups for the loyalty program by 35% by initiating a redesign of the form and its landing page, after identifying a 70% web form abandonment rate.<\/em><\/span><\/div><\/div>\n\n\n\n<p>Employers don\u2019t want candidates who need a lot of hand-holding. The second example shows you\u2019ll proactively look to mitigate damaging situations as well as grow the business\u2019 bottom line.<\/p>\n\n\n\n<p><strong>(Related: <\/strong><a href=\"https:\/\/arielle.com.au\/how-to-write-highly-persuasive-resume-achievements\/\"><strong>Make Your Resume Achievements More Persuasive<\/strong><\/a><strong>).<\/strong><\/p>\n\n\n\n<p>Similarly, ensure the scope of your achievement is significant. Try to tie your efforts back to a lasting, \u2018big picture\u2019 impact for the company.<\/p>\n\n\n\n<p><strong>Weak:<\/strong><\/p>\n\n\n\n<div class=\"indent-wrapper\"><div class=\"indented-text\"><span><em>Oversaw the resolution of hundreds of customer complaints in a calm and patient way to improve the guest experience and the hotel\u2019s reputation.<\/em><\/span><\/div><\/div>\n\n\n\n<p><strong>Strong:<\/strong><\/p>\n\n\n\n<div class=\"indent-wrapper\"><div class=\"indented-text\"><span><em>Reduced customer complaints by 25% over 12 months by analysing guest feedback to develop a faster check-in process, which was adopted across all hotels in the chain.<\/em><\/span><\/div><\/div>\n\n\n\n<p>The first example is about putting out a whole bunch of small fires. The second example demonstrates you spotted a pattern and enacted a plan to help stop the fires from starting.&nbsp;<\/p>\n\n\n\n<p>What if you don\u2019t have much data to back up your claims?<\/p>\n\n\n\n<p>Here are a few examples that demonstrate problem-solving skills without hard numbers.<\/p>\n\n\n\n<div style=\"height:25px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<figure class=\"wp-block-table is-style-stripes\"><table><tbody><tr><td><strong>Show how you\u2019ve enhanced<\/strong> the company\u2019s capacity to consider more points of view in order to improve how it operates.<\/td><td><em>Organised a half-yearly \u2018Innovation Day\u2019 that enabled employees to develop and pitch ideas for new features or app changes to a panel of senior executives, helping to improve planning and budgeting processes.<\/em><\/td><\/tr><tr><td><strong>Show how you think ahead<\/strong> and solve problems with strategic benefits in mind, e.g., IT consolidation.<\/td><td><em>Initiated an options analysis based on end-of-support for the company\u2019s HR software, recommending a new solution to replace multiple systems and reduce IT complexity, which was approved for delivery in 2025.&nbsp;<\/em><\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Where To List Problem-Solving Skills On Your Resume.<\/strong><\/h2>\n\n\n\n<p>Randomly stuffing your resume with problem-solving skill keywords isn\u2019t smart.<\/p>\n\n\n\n<p>Only the most relevant and compelling skills and achievements should make the cut as you update your resume for a specific role. Check the job ad or job description carefully before deciding which of your capabilities and accomplishments match what the job-poster wants.<\/p>\n\n\n\n<p><strong>(Related: <\/strong><a href=\"https:\/\/arielle.com.au\/how-to-write-a-resume\/\"><strong>Step-By-Step Guide To Writing Your Resume.)<\/strong><\/a><\/p>\n\n\n\n<p>There are three main parts of your resume to focus on problem-solving skills:<\/p>\n\n\n\n<div class=\"arrow-wrapper\"><div class=\"arrow-list\"><ul><li><strong>Your profile section<\/strong> where you summarise your career and distinctive attributes.<\/li><li><strong>Your skills section<\/strong> where you typically list key strengths or competencies.<\/li><li><strong>Your work experience section<\/strong> where you list achievements from each role.<\/li><\/ul><\/div><\/div>\n\n\n\n<p>First, focus on nailing the achievements that illustrate your problem-solving impact in past jobs.<\/p>\n\n\n\n<p>The examples you tease out will prepare you to write a profile statement that captures your \u2018one-of-a-kind\u2019 qualities and leaves recruiters intrigued (rather than baffled or bored).<\/p>\n\n\n\n<p>Here&#8217;s an example of a professional profile\/summary focused on problem solving skills:<\/p>\n\n\n\n<div class=\"indent-wrapper\"><div class=\"indented-text\"><span><em>A business analyst with eight years of experience in increasing the efficiency and scalability of fintech startups that were often facing tight project timelines or fierce competition to evolve their customer experience.<\/em><br><br><em>My empathetic approach lets me excel at analysing business-wide growth blockers while simultaneously addressing complex stakeholder concerns. With a background in UX design, I deliver effective user workshops and excel at overcoming barriers to change that often delay digital transformations or limit adoption.<\/em><\/span><\/div><\/div>\n\n\n\n<p>The profile tells recruiters \u2018I know the challenges you face, and I know how to solve them\u2019.<\/p>\n\n\n\n<p>Here\u2019s an example of how to list skills that highlight problem-solving:<\/p>\n\n\n\n<div class=\"arrow-wrapper\"><div class=\"arrow-list\"><ul><li><strong>Change Communication Skills.<\/strong>\u00a0Expert in using stakeholder analysis to prepare business leaders to discuss change and resolve conflicts.<\/li><li><strong>Google Data Analytics Certified.<\/strong> Strong knowledge of SQL programming and how to use data to tell stories and solve problems.<\/li><\/ul><\/div><\/div>\n\n\n\n<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Show Recruiters How <em>You<\/em> Solve Problems.<\/strong><\/h2>\n\n\n\n<p>You want to be the chosen one, correct?<\/p>\n\n\n\n<p>Then make an effort to update your resume with specific achievements and unique selling points that only you can offer when it comes to solving a prospective employer&#8217;s problems.<\/p>\n\n\n\n<p>Tailoring your resume can take time, but it\u2019s worth it. And you can always make your life easier by engaging the resume-writing experts at Arielle Executive.<\/p>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>Jody<\/p>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n","protected":false},"excerpt":{"rendered":"<p><span class=\"span-reading-time rt-reading-time\" style=\"display: block;\"><span class=\"rt-label rt-prefix\">Reading Time: <\/span> <span class=\"rt-time\"> 5<\/span> <span class=\"rt-label rt-postfix\">minutes<\/span><\/span>Executives, team leaders, project managers and technical specialists are some of the main roles where you\u2019ll be expected to handle<\/p>\n","protected":false},"author":14,"featured_media":109925,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"_uag_custom_page_level_css":"","_lmt_disableupdate":"","_lmt_disable":"","footnotes":""},"categories":[4,38],"tags":[],"class_list":["post-108608","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-career","category-resume"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.0 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Showcase Strong Problem Solving Skills On Your Resume (With Examples)<\/title>\n<meta name=\"description\" content=\"You can solve business problems with ease and grace. 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